Click2Video is a video conferencing button for your website. With Click2Video, customers and partners can call you directly from your website via video. We'll put this button into your website, or show you how it works, and what you need.
Your website is your window to the world. However, every day, you will miss hundreds of ways to interact with your customers, build customer loyalty, and increase sales.
Why? Today's customer expects that he can communicate with you simply and intuitively. Customers expect a simple click on a button, which allows you to communicate with you in real time.
Just providing a phone number or e-mail address on your website is no longer enough. In a world of smartphone connectivity, your customers expect visually appealing and simple communication paths - video communication via browser from your website.
With Click2Video, your customers can call you directly via video! In doing so, you are permanently tying existing customers, creating trust and gaining new customer portfolios.
Support departments can talk directly with customers and receive and give visual feedback. This creates trust, enables faster solutions and increases customer satisfaction. Your decision-makers can connect and work together from any device at any time, without additional effort, without having to build their own infrastructure. This ensures faster and better decisions. Personnel departments can easily and quickly make video calls with new candidates - this saves time and leads to more and better selection. Knowledge providers - no matter where they are - can be easily integrated into decision-making processes at any time. This shortens product cycles, development and accelerates decision-making processes.
With Click2Video you create competitive advantages!
Integrate the Click2Video button on your website and communicate with your customers in real-time.
No setup fee. No cost for implementation.
**Call groups (hunting groups) are used when several employees are eligible for the acceptance of calls. This ensures that your call can be accepted even if a video connection is already active.
Different escalation levels can be defined, so that certain employees are only called if none of the previous stages could connect the conversation. This is useful for groups with a relatively low call volume. Calls are not queued, the calls are distributed directly to the employees.
Room systems can be integrated as an option - prices on request.
For a wide range of applications: emergency assistance, personal identification, customer service, support and visual troubleshooting, communication in your own company and with partners and suppliers, sales, knowledge transfer, training, distance learning, human resources, client communication, Pharmacy, branch communications, retail, meetings and meetings, etc.
The flexible pricing model of Click2Video provides the right number of endpoint users for incoming and outgoing video calls for all enterprise sizes.
Personal online advice for smaller teams
Smaller medium-sized companies, such as doctors or lawyers, who need only one endpoint for their video calls to make video calls, for example, can benefit from Click2Video's very favorable monthly rates for the video service -Subscription.
For companies with high user volumes
Larger companies that employ multiple sales and service staff to support online customers and answer many web video calls at the same time are benefiting from the tiered pricing model, which is based on the number of users required.
Purchase decisions or after-sales customer support
Click2Video can be used for all business processes in the online business. Simple consulting services and product questions can be implemented through this communication channel, as well as more complex purchase decisions, contract design and after-sales customer support.
How easy would it be if your customers briefly briefed a personal interview? You say "not feasible"? We beg to differ!
Use Click2Video and you will see how easy it is to advise your customers in face-to-face conversations. Anytime - no matter where your customer is.